verified Since 2003 · 23+ Years
quiz Questions & Answers

Questions & Answers

Everything you need to know before getting started with GoodCanTrading — from your first product inquiry to quality control, consolidation and delivery.

Questions & Answers To Our New Customers

I'm new to importing from China. Can you help me from start to finish? expand_more
Absolutely. We specialize in helping first-time importers and small businesses. From sourcing and supplier negotiation to quality inspection, warehousing, and shipping — we handle the entire process so you don't have to worry about a thing.
How do I get started with a product inquiry? expand_more
It's easy. Just send us your product details — such as photos, specifications, quantity, and any packaging or customization needs. We'll review your request and provide a free quote from verified suppliers within 2–5 business days.
Is there a minimum order requirement? expand_more
Minimum order quantities (MOQs) depend on the product and supplier. We always try to negotiate the lowest possible MOQ to meet your business needs, especially for startups or test orders.
Can you help me with custom branding and packaging? expand_more
Yes! We offer full private label and custom packaging services. Whether you need logo printing, branded boxes, inserts, or custom design support — we can develop your product presentation from concept to completion.
How do I know the products will be good quality? expand_more
We conduct strict quality checks at different stages, including pre-production, during production, and before shipment. You'll receive detailed inspection reports with images and videos for review before approving shipment.
Can I order from multiple suppliers and ship everything together? expand_more
Yes, we provide warehousing and consolidation services. We can collect goods from different factories, inspect them individually, store them safely, and then ship everything together in one organized shipment — saving you time and money.
What shipping options do you offer? expand_more
We offer flexible shipping methods based on your timeline and budget: air freight, sea freight (FCL/LCL), rail freight, express courier, and DDP (Delivered Duty Paid) shipping to your warehouse or Amazon FBA.
How much do your services cost? expand_more
Our pricing is simple and transparent. We charge a service fee starting at 5% of the total order value, depending on the level of service and order complexity. We also offer affordable add-ons like inspections, packaging, and labeling.
Do you offer support throughout the process? expand_more
Yes. Every client is assigned a dedicated account manager who provides updates, answers questions, and guides you through every step — from sourcing to delivery.

Still Have a Question?

Send your product list or reference photos and our team replies with suppliers, pricing and lead time — usually within 24 hours.

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mail info@goodcantrading.com

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