Questions and Answers To Our New Customers

Absolutely. We specialize in helping first-time importers and small businesses. From sourcing and supplier negotiation to quality inspection, warehousing, and shipping—we handle the entire process so you don’t have to worry about a thing.

It’s easy. Just send us your product details—such as photos, specifications, quantity, and any packaging or customization needs. We’ll review your request and provide a free quote from verified suppliers within 2–5 business days.

Minimum order quantities (MOQs) depend on the product and supplier. We always try to negotiate the lowest possible MOQ to meet your business needs, especially for startups or test orders.

Yes! We offer full private label and custom packaging services. Whether you need logo printing, branded boxes, inserts, or custom design support—we can develop your product presentation from concept to completion.

We conduct strict quality checks at different stages, including pre-production, during production, and before shipment. You’ll receive detailed inspection reports with images and videos for review before approving shipment.

Yes, we provide warehousing and consolidation services. We can collect goods from different factories, inspect them individually, store them safely, and then ship everything together in one organized shipment—saving you time and money.

We offer flexible shipping methods based on your timeline and budget: air freight, sea freight (FCL/LCL), rail freight, express courier, and DDP (Delivered Duty Paid) shipping to your warehouse or Amazon FBA.

Our pricing is simple and transparent. We charge a service fee starting at 5% of the total order value, depending on the level of service and order complexity. We also offer affordable add-ons like inspections, packaging, and labeling.

Yes. Every client is assigned a dedicated account manager who provides updates, answers questions, and guides you through every step—from sourcing to delivery.